Terms of Service (TOS) for ScribTx
1. Introduction
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Service: ScribTx ("we," "us," or "our") provides a SAAS platform with AI tools to assist content creators, students, and professionals in generating various forms of content. These TOS govern your access to and use of our services, including our website, software, and any related services (collectively, the "Service").
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Agreement: By accessing or using the Service, you ("you" or "user") agree to be bound by these TOS. If you disagree with any part of the TOS, then you may not access the Service.
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Location: ScribTx is located in France. These TOS are governed by and construed in accordance with the laws of France. Any legal action or proceeding arising out of or relating to these TOS or the Service shall be instituted exclusively in the courts of France.
2. User Accounts
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Account Creation: You may need to create an account to access certain features of the Service. You are responsible for maintaining the confidentiality of your account information and are fully responsible for all activities that occur under your account.
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Age Restrictions: You must be at least 18 years old to create an account and use the Service. By using the Service, you represent and warrant that you are 18 years of age or older.
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Account Termination: You can terminate your account at any time through your account settings. We may terminate or suspend your account for any reason, including but not limited to:
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Breach of these TOS
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Non-payment of fees
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Illegal or unauthorized activities
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Disruption of the Service or harm to other users
3. Use of the Service
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License: We grant you a non-exclusive, non-transferable license to use the Service for your personal or commercial purposes, subject to these TOS.
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Prohibited Uses: You agree not to:
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Use the Service for any illegal or unauthorized purpose
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Use the Service to generate or distribute harmful, offensive, or misleading content, including but not limited to:
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Hate speech
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Violence or threats of violence
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Sexually explicit content
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Fake news or disinformation
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Interfere with or disrupt the Service or servers or networks connected to the Service
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Attempt to gain unauthorized access to the Service or other users' accounts
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Use the Service to violate any applicable laws or regulations
4. AI Tools
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AI Tools: We provide various AI tools, including text generation, image creation, and code assistance. These tools are intended to assist you in creating content and are not a substitute for your own judgment and creativity.
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Responsible Use: You are solely responsible for the content you generate using our AI tools. While we take steps to prevent the generation of harmful content, we cannot guarantee that the AI tools will always produce accurate, appropriate, or unbiased results.
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No Training on User Data: We do not use your data to train or improve our AI models without your explicit consent.
5. Content Ownership and Copyright
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User Ownership: You retain full ownership of the content you generate using our Service.
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No Rights Claimed: We do not claim any ownership rights to your content.
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User Responsibility: You are solely responsible for ensuring that your use of the Service and the content you generate complies with all applicable laws and regulations, including copyright laws.
6. Subscription Plans
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Subscription Tiers: We offer different subscription tiers with varying levels of access to our AI tools, as detailed on our website.
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Fees and Payment: You agree to pay the fees associated with your chosen subscription plan. We accept Credit card payment with Stripe. If you terminal is secure enough, Stripe can provide other alternative payment like paypal, apple pay, google pay.
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Late Payments: Late payments may result in suspension or termination of your account.
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Refunds: Policy is bottom of the page.
7. Intellectual Property
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ScribTx IP: ScribTx owns all intellectual property rights in and to the Service, including the platform, website, software, algorithms, logos, and any underlying technology.
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User License: You are granted a limited, non-exclusive, non-transferable license to use the Service and to generate content for your own personal or commercial use. You may not sublicense, resell, or redistribute the Service or the AI-generated content.
8. Disclaimers
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No Warranties: The Service is provided "as is" and without any warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, secure, or that it will meet your specific requirements.
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Limitation of Liability: To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Service; (b) any conduct or content of any third party on the Service; (c) any content obtained from the Service; and (d) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
9. Indemnification
You agree to indemnify and hold harmless ScribTx and its affiliates, officers, directors, employees, and agents from any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to (a) your use of the Service; (b) your violation of these TOS; (c) your violation of any rights of any third party, including intellectual property rights; or (d) your conduct in connection with the Service.
10. Dispute Resolution
Any dispute arising out of or relating to these TOS or the Service shall be settled amicably through mutual discussion. If the parties are unable to reach an amicable settlement, the dispute shall be submitted to the competent courts of France.
11. Third-Party Services
We may use third-party services (e.g., payment processors, cloud storage providers) in connection with the Service. Your use of these third-party services may be subject to their own terms and conditions.
12. Modifications to TOS
We reserve the right to modify these TOS at any time. We will post the updated TOS on our website and notify you of any material changes. Your continued use of the Service following the posting of revised TOS constitutes your acceptance of the changes.
Refund policy
1. Further Clarity on "Limited Usage"
While "Limited Usage" is a good starting point, providing slightly more concrete guidance could be beneficial. For example:
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Quantify: Could you define a specific word or token limit for refund eligibility? (e.g., "usage of less than 500 words or 100 image tokens").
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Purpose: Emphasize that the usage should be for evaluation purposes only. (e.g., "Limited usage for the sole purpose of testing and evaluating the functionality of ScribTx").
2. Address Potential for Pro-Rata Refunds
Consider adding a sentence about the possibility of pro-rata refunds in cases where a user has minimal usage. This shows flexibility and fairness. (e.g., "In situations where some limited usage has occurred, a pro-rata refund may be issued at the discretion of ScribTx.")
3. "Business Days" Specificity
Specify which days are considered "business days" (e.g., Monday-Friday, excluding public holidays in France).
4. Positioning of "Exceptions"
Consider placing the "Exceptions" section before "How to Request a Refund" to ensure users see these important limitations early on.
Here's an example of how you could incorporate these suggestions:
Refund Policy for ScribTx
14-Day Money-Back Guarantee
ScribTx is committed to your satisfaction. We offer a 14-day money-back guarantee on all subscription plans, allowing you to explore our AI tools risk-free.
Eligibility for a Refund
To be eligible for a refund, the following conditions generally apply:
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Limited Usage: While we encourage you to try out the features of ScribTx, to be eligible for a refund, your usage should be minimal (e.g., less than 500 words or 100 image tokens) and for the sole purpose of evaluating the service. Excessive usage within the 14-day period may affect your refund eligibility. In situations where some limited usage has occurred, a pro-rata refund may be issued at the discretion of ScribTx.
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Timeframe: Your refund request must be submitted within 14 days of your initial subscription purchase date.
Exceptions
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Non-refundable Fees: While subscription fees are refundable under this policy, any setup fees (if applicable) and transaction fees associated with processing the refund are non-refundable.
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Promotional Offers: Refunds for subscriptions purchased with promotional offers or discounts will be calculated based on the actual amount paid.
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Refunds After 14 Days: Refunds are generally not provided after the 14-day period. However, we may consider exceptions in cases of significant service disruptions caused by ScribTx or errors in account setup or billing.
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Alternative Solutions: In some cases, where a full refund may not be applicable, we may offer alternative solutions such as account credits or subscription extensions.
How to Request a Refund
To request a refund, please contact us at contact at scribtx.com with the following information:
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Your full name
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Your ScribTx account email address
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The date of your subscription purchase
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The reason for your refund request
Refund Processing
We will review your request and, if approved, process your refund to the original payment method within 3-5 business days (Monday-Friday, excluding public holidays in France).
By subscribing to ScribTx, you acknowledge and agree to the terms of this refund policy.